Like those we insure, American West has deep roots in agriculture. Our focus is protecting farmers and ranchers from natural disasters to protect their livelihoods and grow their operations.
The U.S. Department of Agriculture (USDA) prohibits discrimination against its customers,
employees, and applicants for employment on the bases of race, color, national origin, age,
disability, sex, gender identity, religion, reprisal, and where applicable, political beliefs, marital
status, familial or parental status, sexual orientation, or all or part of an individual's income is
derived from any public assistance program, or protected genetic information in employment or
in any program or activity conducted or funded by the Department. (Not all prohibited bases will
apply to all programs and/or employment activities.)
If you wish to file a Civil Rights program complaint of discrimination, complete the USDA
Program Discrimination Complaint Form, found online at http://www.ascr.usda.gov/complaint
filing cust.html, or at any USDA office, or call (866) 632-9992 to request the form. You may also
write a letter containing all of the information requested in the form. Send your completed
complaint form or letter by mail to the U.S. Department of Agriculture, Director, Office of
Adjudication, 1400 Independence Avenue, S.W., Washington, D.C. 20250-9410, by fax (202)
690-7442 or email at program.intake@usda.gov.
Individuals who are deaf, hard of hearing or have speech disabilities and wish to file either an
EEO or program complaint please contact USDA through the Federal Relay Service at (800)
877-8339 or (800) 845-6136 (in Spanish).
Persons with disabilities, who wish to file a program complaint, please see information above on
how to contact the Department by mail directly or by email. If you require alternative means of
communication for program information (e.g., Braille, large print, audiotape, etc.) please contact
USDA's TARGET Center at (202) 720-2600 (voice and TDD).
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